Prepaid Return

Your pre-paid returns label covers any return for any reason during both the 60-day guarantee period and the 2-year manufacturer warranty term (or longer if you've purchased an extended warranty). If you're satisfied with your VaxAid product and decide to keep it, you can claim a refund for your pre-paid returns label at any time. Once a refund is issued, you'll be responsible for any return cost if a future return is needed.

If you're not satisfied for any reason, you may return your VaxAid within 60 days of receiving it. If you use your pre-paid returns label to return the product, we will not be able to refund the label cost, as it has been utilized. However, you will receive a full refund for your VaxAid.

Frequently Asked Questions

Is there a policy for your Prepaid Returns?

A pre-paid returns label can be purchased at checkout to cover any return of your item in future. If you require to return your item using your pre-paid return, simply contact support@vaxaid.com and our dedicated customer support team will be happy to help, providing a label to attach to your return. Simply drop off at a participating courier location and your return will be on its way.

How long until I can avail my Prepaid Return? Does it expire?

You may avail your prepaid return to cover the cost of any return shipment to us. Simply contact support@vaxaid.com and your request will be handled. There is no expiry on the pre-paid return.

If I pay for the Prepaid Return and don't end up returning the product, will I be refunded?

Your pre-paid returns label will cover any return, for any reason through both the 60-day guarantee period and also the 2 year manufacturer warranty term (or greater if you've purchased an extended warranty). If you're happy with your Vaxaid and wish to keep it you may claim a refund for your pre-paid returns label once your warranty has elapsed.

Will I be expecting a full refund if I am not satisfied with the product but will I also be refunded for the prepaid return payment?

If you're not satisfied for any reason, you may return your VaxAid within 60-day period (from receiving the shipment). If your pre-paid returns label is used to return your product to us, we will be unable to refund the pre-paid returns label as this has been expended. You will receive a full refund for your Vaxaid.

  • VaxAid Trainer

    Ideal for anyone with occasional or mild erectile difficulties.

  • VaxAid Deluxe

    The best option for improving recurring erectile problems.

Help users get an erection.
Help users get an erection.
Help users get an erection.
Can be used in water or air.
Can be used in water or air.
Can be used in water or air.
Ideal for anyone with occasional or less severe erectile difficulties.
Ideal for anyone with occasional or less severe erectile difficulties.
Ideal for anyone with occasional or less severe erectile difficulties.
Ideal for someone who recently had prostate or pelvic surgery.
Ideal for someone who recently had prostate or pelvic surgery.
Ideal for someone who recently had prostate or pelvic surgery.
Helps users maintain an erection with included erection rings.
Helps users maintain an erection with included erection rings.
Helps users maintain an erection with included erection rings.
Includes a handball to achieve maximized performance.
Includes a handball to achieve maximized performance.
Includes a handball to achieve maximized performance.
Includes shower strap.
Includes shower strap.
Includes shower strap.
Includes accessories kit.
Includes accessories kit.
Includes accessories kit.
Available in 3 sizes for a perfect fit and best results.
Available in 3 sizes for a perfect fit and best results.
Available in 3 sizes for a perfect fit and best results.
 
Regular price $139.99 USD
Regular price $149.99 USD Sale price $139.99 USD
Shop now
Regular price $299.00 USD
Sale price $299.00 USD
Shop now
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VaxAid Deluxe
$269.00 USD
$324.00 USD
Shop Now
Help users get an erection.
Can be used in water or air.
Ideal for anyone with occasional or less severe erectile difficulties.
Ideal for someone who recently had prostate or pelvic surgery.
Helps users maintain an erection with included erection rings.
Includes a handball to achieve maximized performance.
Includes shower strap.
Includes accessories kit.
Available in 3 sizes for a perfect fit and best results.
VaxAid Trainer
$139.00 USD
$149.00 USD
Shop Now
Help users get an erection.
Can be used in water or air.
Ideal for anyone with occasional or less severe erectile difficulties.
Ideal for someone who recently had prostate or pelvic surgery.
Helps users maintain an erection with included erection rings.
Includes a handball to achieve maximized performance.
Includes shower strap.
Includes accessories kit.
Available in 3 sizes for a perfect fit and best results.